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Terms and Conditions

By using the Shafi The Tutor website and booking lessons, you agree to the following terms and conditions:

Booking and Payments
  • All payments for tutoring services must be made on a monthly basis.

  • Payments are due at the beginning of each month for the upcoming sessions.

Cancellation and Rescheduling Policy
  • If you need to cancel a lesson, please notify me at least 48 hours in advance to reschedule.

  • Cancellations made within 24 hours of the lesson may not be rescheduled and will not be eligible for a refund.

  • I appreciate your understanding and respect for my time, as it allows me to manage my schedule effectively.

  • I reserve the right to cancel and reschedule lessons if necessary, with appropriate notice provided to you.

 

Punctuality Policy
  • Students are expected to arrive on time for their lessons.

  • If you arrive 15 minutes late, I will cancel the lesson, and no refund will be issued.

  • To ensure the safety of my time and resources, lessons will not start before or extend beyond the allotted time.

  • It is your responsibility to contact me if any issues arise regarding attendance or punctuality.

 

Technical Requirements
  • Students are required to have microphone access during lessons.

  • Webcam use is not mandatory, but good audio quality is essential for effective communication.

 

Liability
  • I am not liable for any indirect, incidental, or consequential damages that may arise from your use of my services.

  • I aim to provide high-quality tutoring, but results may vary based on individual student effort and understanding.

Privacy Policy

At Shafi The Tutor, your privacy is important to me. This Privacy Policy outlines how I collect, use, and protect your personal information when you use my website.
Information I Collect
  • Personal Information: I collect personal information such as your name, email address, and phone number when you fill out forms to book lessons or contact me.

  • Cookies: I may use cookies to enhance your experience on my website. Cookies are small files stored on your device that help me improve site functionality and user experience.

How I Use Your Information
  • To process your bookings and inquiries.

  • To send you confirmation emails and notifications about your lessons.

  • To communicate with you regarding updates, promotions, or changes to my services.

 
Data Security
  • I implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure.

  • However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.

Third-Party Disclosure
  • I do not sell, trade, or otherwise transfer your personal information to outside parties unless I provide you with advance notice.

  • This does not include website hosting partners and other parties who assist me in operating my website or conducting my business.

Your Rights

You have the right to request access to the personal information I hold about you, to ask me to correct any inaccuracies, and to request the deletion of your information under certain circumstances.

Refund Policy

At Shafi The Tutor, I strive to provide the best educational experience possible. To ensure clarity regarding my refund policy, please see the details below:
Refund Eligibility
  • Refunds are not available for cancellations made less than 24 hours before a scheduled lesson.

  • If you provide 48 hours' notice, I will do my best to accommodate a rescheduling of your session.

Payment Structure
  • Payments are processed on a monthly basis, and fees are non-refundable once they have been paid for the month.

Cookie Policy

My website uses cookies to enhance user experience and analyse site traffic. By using my website, you consent to the use of cookies as outlined in this policy.
What Are Cookies?
  • Cookies are small text files stored on your device by your web browser.

  • They help me remember your preferences and improve your browsing experience.

 
How I Use Cookies
  • To analyse user behaviour and traffic patterns.

  • To enhance your experience by remembering your preferences.

 
Managing Cookies
  • You can control cookie settings through your web browser.

  • However, disabling cookies may affect your ability to use certain features of my site.

© 2024 by Shafi The Tutor | First-Class Computer Science Degree | Over 1000 Hours Tutoring Experience in KS2, KS3, and GCSE subjects

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